Shipping policy

Shipping Time:

All pre order items will be shipped within 4-8 weeks of pre order close date. Non-pre order items, when in stock, will ship within 3-7 business days.

Due to COVID-19, shipping may experience delays. If you have not received your order within 3-4 weeks of shipment please contact carcosa@carcosabc.com with your order number.

Shipping Services:

All shipments are fully insured and tracked via third-party service. Tracking will be sent via shipping confirmation and updated via the third-party tracking number - more detailed tracking via local postal services (Canada Post, USPS, etc) may update once it has crossed into the respective country, province or state. This may tak

Fees & Customs:

International customers (outside of North America) may be subject to additional fees and customs charges.

Customer support:

Email: carcosa@carcosabc.com

Phone: 604-562-2341